Forum Discussion
Since rolling back to 7.12 didn't solve the problem, I've considered going back even further. However, it probably would not help. I suspect whatever was broken by version 7.5 will stay that way until they issue a fix.
smather I apologize for the difficulty there.
Can you try having the end user enter the pin on beta.logmein123.com which contains a version of the applet with the fix?
The scheduled release for this is next week, but please let us know if the beta works or not.
- session93363 years agoNew Contributor
Hello, is there any word on if the latest version release that has the fix for these issues.
- raahh3 years agoNew Contributor
Hi, good question. I don't know. I haven't received a reply yet from logmein
on the status of this request. Still waiting...
- AshC3 years agoRetired GoTo Contributor
session9336 raahh Version 7.5 should be available for download. For more info, please see the FAQs about this version here: https://support.logmeinrescue.com/rescue/help/rescue-75-faq
Let us know should you experience any problems.
- AshC3 years agoRetired GoTo Contributor
raahh If your connection issue persists, we'll want to document the environment with local logs from the affected machine: https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support