Forum Discussion
Hi Workflow
I apologize for the difficulty there, and we're interested to learn more about this problem.
Do you see any difference if you adjust the color quality to a different setting on the affected Samsung mobile device?
If not, please click my Community name to send a private message with your login email address or one that can accept an attachment with the previous Rescue version.
Thanks Ash
Adjusting col quality to highest setting on LMI side for the affected Samsung mobile device - suddenly made the control buttons magically reappear. We did try a couple of display settings but we didn't try all of them before posting. Would be helpful if LMI front line support were aware of this fix - shows the value of posting to the community though.