Logmein Rescue app not WORKING in macOS Catalina

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Boihitcar wrote:

Hi! 

 

I would like to know if there is an on going bug for freejobalert gimp notepad++ Logmein Rescue not to work in macOS Catalina?

 

~ not able to connect to the device fully once connected even setting it up correctly in Accessibility tab

~ need update ASAP; thank you!

 

-- Jump and Touch the Sky --

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Facing the same issue after the update. Help is appreciated.

Thanks in advance.
Regards,

Shane

Turns out it isn't just the Accessibilty setting needed on the Catalina Client.  There is also a Screen Recording option now thanks to Apple's new separation of permissions.

https://help.logmein.com/articles/en_US/FAQ/How-can-I-remote-control-a-uoSRhF2PC7FJ%5EW8s!CtUkz@Ecustomer-s-Mac-running-macOS-Catalina

Note the document says there are 3 different applications involved.  You may not see all 3 but you need to enable access if they exit.