Setting up Unattended Access to Samsung mobile Android devices via LogMeIn Rescue + Mobile License

Question

Is there a link or good walkthrough to help us set-up LogMeIn Rescue+ Mobile Unattended access to Samsung Galaxy Tab Active 2 tabs.

We bought in solution after speaking to LogMeIn and reading marketing thinking this was all completely possible. I believe it involves Samsung GoToAssist Remote Support App - but will we be able to use & instigate access from within LogMeIn? Are active Knox licenses required?

Need to deliver this functionality to client this week now so please clear instructions or an in-house LMI step-by-step guide would be greatly appreciated.

Are there any potential problems or bugs to look out for? Please relay any relevant related links. I didn't get any search results on Android unattended access so hopefully this topic will be helpful to others as well.

ashc · Answer

Hi Workflow&nbsp;
Sorry, there may be some confusion with regards to Unattended access to Android OS, as this is currently only offered with GoToAssist Remote Support services.&nbsp; Rescue works slightly differently than G2A, so you may want to checkout the visual guide for a better understanding: https://www.logmeinrescue.com/remote-support-features/mobile-support

pheasant44 · Answer

Thanks for the information keep sharing such informative post keep suggesting such post.

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Setting up Unattended Access to Samsung mobile Android devices via LogMeIn Rescue + Mobile License

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