Taking remote of a workstation when to add 48 digit Bitlocket recovery key

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kjohntom wrote:

Is it possible for Logmein to freejobalert gimp notepad++ take a remote of a user when the system is Bitlocker recovery mode, means the agent has to put the 48 digit recover key to the enduser,Pls note the end user laptop is not logged in now

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I also have the same question. Help is appreciated.

Thanks in advance,

Regards,

Shane