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Forum Discussion

KBS2013's avatar
KBS2013
New Contributor
3 years ago

Text/Font Smoothing disabled upon connection to the customer's computer

I’ve begun using LogMeIn Rescue, but was disappointed to find that it disables Windows font smoothing on the customer's computer upon establishment of the session (using version 7.11.760 of the softw...
GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi KBS2013, welcome to the community.

 

You might try switching from our new "next gen" media streaming option back to the classic option. These FAQ's will help:  Rescue 7.50 FAQ

 

  • KBS2013's avatar
    KBS2013
    New Contributor
    3 years ago

    Glenn, does that prevent the program from erroneously turning off Windows font smoothing on the computer being connected to?

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Yes. Disabling the desktop wallpaper and visual effects improves the screen capturing performance, but it is optional.

       

       

       

       

       

       

       

      • KBS2013's avatar
        KBS2013
        New Contributor
        3 years ago

        Ah, so now we're getting somewhere. I do see that dreaded verbiage on my sessions, ("Windows...visual effects will automatically be disabled at the start of a session") but I have no such checkbox by which to correct this error.