Forum Discussion

MarvinTPA's avatar
MarvinTPA
Active Contributor
7 years ago

Unattended access and windows updates

Hi, Are you working on making unattended access survive windows updates, as it's pretty fragile, requiring a log of unattended service removal and reinstallation, which is time consuming.  Failing t...
  • sv5's avatar
    sv5
    7 years ago

    Hello MarvinTPA!

    We are aware of the UA fragility during larger Win10 updates like from 1709 to 1803. There is a minor bug that the Dev team has identified, but that wasn't the main root cause. At this point I cannot tell you when we will fix the issue.

    Thank you for the understanding.

    Regards,

    Sandor

Zee-m's avatar
Zee-m
New Member

We are having an issues connecting to windows 10 clients that are updated to version 1803. We are unable to connect with unattended access, access if the end yours starts a logmein rescue session or even connect to a user if we sent up a session and have them follow the link.... any update on a possible fix for this?

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

Zee-m Sorry!

Have you tried a full reinstall on the problem Win 10 client yet?