Hi Anon116815 appreciate your response.
If you have RDP access to the unattended computers you should be able to remotely restart the rescue service on that computer, like turning the rescue software off and on again at which point it should reconnect to our servers.
This experience has been shared with the team. I see that you have a case open with support, you may need to provide logs to the computers that have this issue.
I do have another desktop on our domain that has the issue. I have tried restarting the LMI service on that computer. It did not resolve the problem. When it reconnects it is still reporting the client as In Session.
I do need a solution that I can complete remotely for the other desktops.
Steve
