Forum Discussion

Anon116815's avatar
Anon116815
Active Contributor
2 years ago

Unattended Access client listed as "In Session" When I am not connected

I can't connect to a client in my unattended list that I was successfully connected to yesterday.  The unattended status for the client is listed as "In Session"  I ended and closed the session yeste...
KateG's avatar
KateG
GoTo Manager

DMJohn welcome to the GoTo Community. 

 

Our team is currently investigating this issue and I have shared your experience with them.  Thanks very much for your report (and workaround). I apologize for the inconvenience. If the team needs further information, I will reach out to you. 

 

shaunvis1's avatar
shaunvis1
New Member
2 years ago

Any update on this? I have this happening at least once a week now.

 

Restarting the remote computer doesn't fix it. The only thing I've been able to do is have my clients connect me manually and reinstall it