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Forum Discussion
Anon116815
3 years agoActive Contributor
Unattended Access client listed as "In Session" When I am not connected
I can't connect to a client in my unattended list that I was successfully connected to yesterday. The unattended status for the client is listed as "In Session" I ended and closed the session yeste...
KateG
3 years agoGoTo Manager
DMJohn welcome to the GoTo Community.
Our team is currently investigating this issue and I have shared your experience with them. Thanks very much for your report (and workaround). I apologize for the inconvenience. If the team needs further information, I will reach out to you.
shaunvis1
3 years agoNew Member
Any update on this? I have this happening at least once a week now.
Restarting the remote computer doesn't fix it. The only thing I've been able to do is have my clients connect me manually and reinstall it