Forum Discussion
Yes, these machines are on the same network, but mostly different subnet. We do know the target machines host name, but these users do not have admin rights to them. The machines are logged in with a local user account only and with our previous tool, I can give access for those users to remote and make the updates they need. If I try the "connect on lan" option, most of these machines do not show up in the list. The ones that do, only some can I get it to connect. The ones that do not show up, I can type the address and it will see it, but it fails to connect.
If all of the requirements are set from the rescue_tech_console_userguide.pdf on page 30-31, then the Rescue Tech Console should discover all of the network devices in the Connect on Lan list that you can find in the actual PC's Windows Network's list.
If you see more computers in the Windows Network's list, than in the Connect On LAN's list, probably some of the computers doesn't have the proper presettings regarding the COL. Usually the Remote Registry service is disabled.