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MarvinTPA's avatar
MarvinTPA
Active Contributor
8 years ago
Solved

Username change

Hi, when using unatteneded access, the username required doesn't change when the actual user of the PC has renamed it.  Even if unattended is set up with the current ( but different to the original )...
  • MarvinTPA's avatar
    MarvinTPA
    8 years ago

    Thanks, I'll try that.

sv5's avatar
sv5
GoTo Contributor
8 years ago

Hello MarvinTPA!

If you want to deploy an unattended access and the end users don't want to share their credentials, than you should use the "At setup" setting.




In that case the the Rescue applet pops up a window where the clients can enter their credentials that the Rescue Technicians cannot get back. The option just let the technician to use the given credentials in limited time range, for maximum 2 weeks.

Regards,
Sandor

  • MarvinTPA's avatar
    MarvinTPA
    Active Contributor
    8 years ago

    Thanks, I'll try that.