Forum Discussion

0000000000's avatar
0000000000
New Contributor
2 years ago

Way to restrict viewable/actionable computers in Unattended Accessible tab to specific group.

In the technician console, opening the unattended computer window has a tab Unattended Accessible. Is there a way for an admin or master admin to only allow a technician to view/act on unattended computers set up by a certain technician group? If there isn't a way to prevent technicians to see unattended computers from other groups, is there at least a way to  prevent technicians from connecting to them?

Rescue
  • KateG's avatar
    KateG
    12 months ago

    0000000000 , gconnor18 thanks for stopping by the GoTo Community. 

     

    You can set unattended computers by a certain technician group by placing the devices in a computer group and sharing the computer group only with the desired technician group.

     

     Alternatively, if you create the MSI installer for unattended, you can define which tech group those devices will be shared with by default.

  • gconnor18's avatar
    gconnor18
    New Member
    12 months ago

    As someone else that is wondering the same I am hoping by replying it bumps it. Would be great to have a group set up where only certain accounts can access machines in those groups. 

    • KateG's avatar
      KateG
      GoTo Manager
      12 months ago

      0000000000 , gconnor18 thanks for stopping by the GoTo Community. 

       

      You can set unattended computers by a certain technician group by placing the devices in a computer group and sharing the computer group only with the desired technician group.

       

       Alternatively, if you create the MSI installer for unattended, you can define which tech group those devices will be shared with by default.