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alejandromachad
3 years agoActive Contributor
Status:
Delivered
Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility
Create dispositions, from which the agent can select at the end of the call and also leave any necessary notes. Once a phone number is recognized, all notes should automatically be visible without any extra steps.
4 Comments
- KateG7 months agoGoTo ManagerStatus changed:AcceptedtoDelivered
Read the announcement here.
- KateG9 months agoGoTo ManagerStatus changed:Reviewed by moderatortoAccepted
- KateG9 months agoGoTo ManagerStatus changed:Reviewed by moderatortoReviewed by moderator
This feature is coming soon
- KateG3 years agoGoTo ManagerStatus changed:NewtoReviewed by moderator
alejandromachad thanks for your suggestion, we will review with the team at large.