Hello! Am I missing something that voicemails left on any line are not recorded? So once the call goes to VM there is NO recording just doesn't show anything on the call reports? Like the caller ne...
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mkeaton Voicemail reached is a key new event available and now live, offering visibility into when a customer journey has led to leaving a voicemail message, whether inside the dial plan or outside of a dial plan. Whether voicemail was successfully reached is also visible.