Hello! Am I missing something that voicemails left on any line are not recorded? So once the call goes to VM there is NO recording just doesn't show anything on the call reports? Like the caller ne...
mkeaton as always, I appreciate your well-thought-out feedback! 😀
I will follow up with the team on how VM is indicated in the report.
At this time, linking to the actual VM in the report is not available, I don't believe it's on the roadmap, but will certainly pass this feedback along.
Could you let me know how the calls that go to VM are considered abandoned?