Hello! Am I missing something that voicemails left on any line are not recorded? So once the call goes to VM there is NO recording just doesn't show anything on the call reports? Like the caller ne...
I dont know how, I just know they are showing that way, here is an example I found..
Here are the overview notes to show they left a VM.
Looking at the outcome options for the connect center I don't see anything about VMs. So I guess I don't know where this would go, maybe Evicted? Maybe its own category? Evicted seems the closest better option, if I had to pick one that is already in place.