- KateGGoTo ManagerStatus changed:NewtoReviewed by moderator
alejandromachad thanks for your suggestion, we will review with the team at large.
Create dispositions, from which the agent can select at the end of the call and also leave any necessary notes. Once a phone number is recognized, all notes should automatically be visible without any extra steps.
alejandromachad thanks for your suggestion, we will review with the team at large.