alejandromachad's avatar
alejandromachad
Active Contributor
2 years ago
Status:
Reviewed by moderator

Call Dispositions - Streamlining Agent Dispositions and Automated Note Visibility

Create dispositions, from which the agent can select at the end of the call and also leave any necessary notes.  Once a phone number is recognized, all notes should automatically be visible without any extra steps.

  • KateG's avatar
    KateG
    GoTo Manager
    Status changed:
    New
    to
    Reviewed by moderator

    alejandromachad thanks for your suggestion, we will review with the team at large.