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I would like to see a list of all calls that come in and Ring to a ring group and if it was missed and went to voicemail of not.
The current issue we see is that if a call comes in to the ring group the folks part of that ring group cannot tell what came in and what was or was not answered.
2 Comments
- vance213 months agoActive Contributor
We use a dial plan similar to a ring group and have the same issue. Unable to see who picked up a call that you missed in the dial plan.
- KateG6 months agoGoTo ManagerStatus changed:NewtoReviewed by moderator