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MarkB2
Active Contributor
2 days ago
Status:
New

Call Pickup Group

Most, if not all, phone systems, cloud or on-prem, have the ability to setup Call Pickup Groups. Adding this feature would make it a whole lot easier for users to pickup calls by not having to work out which phone is ringing, they simply dial the * code to pickup calls for anyone in the same Call Pickup Group.

The other option to pickup calls is, if users could see which users phones were ringing in their Contacts in the Quick Dial list, sidecar view, and then either right mouse click or select the 3 dots (more options) and pickup calls that way. Users often want to free up desktop real estate, so rather than have the GoTo app open they unpin the dial pad with sidecar for quick access to common contacts.

Are there any plans for implementation of Call Pickup Groups in the near future?

 

 

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