BlakeEckert's avatar
BlakeEckert
Active Contributor
3 days ago
Status:
Reviewed by moderator

Cannot Change Device Name - Add 'Use the Assigned User's Name' toggle to GoTo Admin

Currently in GoTo Admin, you cannot change the name of a device that has a user assigned to it, and there is no option to turn off syncing with assigned user's name, only the option to turn of syncin...
Administration & Configuration
Reporting
KateG's avatar
KateG
GoTo Manager
2 days ago
Status changed:
New
to
Reviewed by moderator
  • KateG's avatar
    KateG
    GoTo Manager
    2 days ago

    hi BlakeEckert​ Nice seeing you and thanks for this feature request. 

    I shared this with the team, one solution to this is to have a 'Use the Assigned User's Name' name toggle under Devices in the new admin.  

    As a current workaround, standalone devices might better fit your use case as opposed to user-centric configurations. For scenarios where a device needs a name unrelated to a user (e.g., for locations or departments), the recommended approach is to configure the device as a standalone device, which allows for independent naming.