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BlakeEckert
3 days agoActive Contributor
Status:
Reviewed by moderator
Cannot Change Device Name - Add 'Use the Assigned User's Name' toggle to GoTo Admin
Currently in GoTo Admin, you cannot change the name of a device that has a user assigned to it, and there is no option to turn off syncing with assigned user's name, only the option to turn of syncin...
KateG
2 days agoGoTo Manager
KateG
2 days agoGoTo Manager
hi BlakeEckert Nice seeing you and thanks for this feature request.
I shared this with the team, one solution to this is to have a 'Use the Assigned User's Name' name toggle under Devices in the new admin.
As a current workaround, standalone devices might better fit your use case as opposed to user-centric configurations. For scenarios where a device needs a name unrelated to a user (e.g., for locations or departments), the recommended approach is to configure the device as a standalone device, which allows for independent naming.