Need an option to decline calls that come through on the desktop app, especially if you forgot to turn on DND prior to joining a meeting.
3 Comments
afaulk Okay, thank you. I'm checking to see if Teams causes an issue that I am unaware of (we don't use it), perhaps it suppresses desktop notifications while in session. I've tested to make sure nothing has changed recently and all of the incoming calls resulted in a notification which includes the option to decline a call.
A couple of our users only use the Desktop and Mobile apps (no desk phone or headset). We have been in Teams meetings when a call from GoTo starts ringing and our only option is to wait it out. There is no Decline option that we have seen. I asked support about it today and they told me there is no Decline option and directed me here to make a suggestion for that feature to be added. She told me about changing my setting to DND, but when working out of multiple programs, you may not think to remember to manually turn on DND prior to a meeting. I did just try to call my own number and see a Decline option but that has NEVER been there before when the calls come through during meetings.
