We have two companies but the same staff to handle customer calls for each company. It would be great if we could set each 800 number to a different ring tone on everyone's phone so that they can recognize which company's 800 number is being called audibly and answer the phone with the appropriate company's greeting.
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This idea is for desktop app ringtone distinctions, which is currently available which is currently available on the desktop app.
To vote and receive updates on the status of ringtones for mobile app, please see this idea.
Totally agree with you, and it’s frustrating that this still hasn’t been addressed after all this time. We’ve been using GoTo Connect for years and continue to hear complaints about the ringtone from our team and clients. It’s such a basic feature... just being able to choose from a few tones would help a lot. Surprised it’s not already in place. Hopefully the team sees how many people have been asking for this and finally prioritizes it.
- Status changed:InvestigatingtoDelivered
Ringtone distinctions is currently available on the desktop app.
- Status changed:Reviewed by moderatortoInvestigating
Is there a way to modify the ringtone for the mobile app?
- Status changed:NewtoDeclined
Hey,
I think this topic shall be posted here:
https://community.logmein.com/t5/GoTo-Connect-Ideas/idb-p/GoTo_Connect_Ideas
Pro does not provide such services.
