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Status:
Reviewed by moderator
Fix Salesforce Integrations and Duplicate Call Logging - The Salesforce Lightning Integrations should NOT log a task for inbound/outbound calls if the call was instead logged using the dialer integration.
If you are using both the Salesforce (Call Center/Dialer) Integration (with automatic logging enabled) as well as the Salesforce Lightning Integration, the result will be double-logging of calls made...
Status changed:
New
to Reviewed by moderator