Need to have auto reply for text messages

Similar to emails, Gotoconnect needs the ability to have a customized automatic responder to people who send text messages. For example, if "John Doe" sends a text message to a Gotoconnect phon...

Administration & Configuration

Messaging Features

tomqcw

New Member

Thanks for the info, but again, my thoughts have nothing to do with Voice Callers, just Auto Reply SMS messages sent back to people who text us after hours or on the weekends.

KateG

GoTo Manager

2 days ago

ana2025 An update, you can have auto replies for repeat callers via the SMS Dial Plan node, available with Customer Engagement, Connect CX, or Contact Center.

tomqcw Messaging Instant response is something the team is looking into for release sometime next year.