Similar to emails, Gotoconnect needs the ability to have a customized automatic responder to people who send text messages.
For example, if "John Doe" sends a text message to a Gotoconnect phon...
Is there an update on this? This is a feature that our company needs. On a side note, I'm unable to vote.
Eastcrete you can have auto replies for repeat callers via the SMS Dial Plan node, available with Customer Engagement, Connect CX, or Contact Center.
Can you tell me a bit more about what you are looking for?