Hello, 2 years ago I lost a customer as they needed a feature that allowed for the system to call out to a service tech afterhours to let them know there was a voicemail left. I brought it up to GoT...
This is 100% for the system to call out with a notification that there is a voice mail.
This customer doesn't want her service people to pick up the actual call but wants the on call person to be notified to see if it is indeed a true emergency before they respond to it.
Right now we are looking at other solutions for the night time service mailbox since GoTo cant do this but would live if they can. Just from asking around it looks like Simplicity VOIP and Zultys have this feature as part of their admin portal.
Thank you,
Michael Adams
