Our office has 20 people with the app and we all get the same ringtone and it's nuts that we can't change it or set a volume for it.
How hard can this be?
Adding my voice here. The GoTo Connect mobile app really needs the ability to change the default ringtone. The current tone is jarring and there's no option to switch to something less intrusive. This has been a long-standing frustration for us and for several clients we support. Please add customizable ringtones to the roadmap... it's a basic feature that would make a big difference.