The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Status:
Reviewed by moderator
Ability to see who is connected to remote devices while the session is still active
Currently you have to wait until a session has ended before the session shows up in reports. It would be very helpful to be able to see who is connected to a remote device while the session is still...
UPDATE: You can now see the current connections by going into REPORTING. You will see the Started time of the sessions and the Ended time will show 12/31/1069 if the session is still going. In addition, the Duration column will be blank.