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Danig2
New Contributor

Login Loophole

Hi,
I am stuck at a login loop. I paid a 1-year subscription on September and I cannot login to my LogMeIn Center to Manage My Networks.
I start at the LogMeIn login page (https://www.logmein.com/ -> Login).
Then I enter my username and the login suddenly changes to tell thay I will be redirected to authenticate.
The redirection sends me to GoTo to verify my ID
Once I verify, it sends me back to the LogMeIn home site, without being logged in.
In my GoTo account it says I have no products/subscriptions, but I do have my LogMeIn receipt.

I don't know how to log in and manage my networks.

1 REPLY 1
GlennD
GoTo Manager

Hi @Danig2, welcome to the community.

 

Could you please try signing in again using an incognito/private web browser tab to see if the same thing happens again?

 

Glenn is a member of the GoTo Community Care Team.

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