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Oscarkim
New Contributor

Re: Logmein Antivirus firewall blocking network printing

This looks promising...tested it on two PCs successfully so far.  Thanks, @TwilightZone!

dibbl
Active Contributor

Re: Logmein Antivirus firewall blocking network printing

I cancelled my LMI AV subscription because of this.

alobdell
Active Contributor

Re: Logmein Antivirus firewall blocking network printing

you guys use bit defender, and there is a fix in bit defender for this problem. You just arn't offering that functionality for the firewall portion of your product.

Rubikant
New Member

Re: Logmein Antivirus firewall blocking network printing

still happening in 2022.

jimboelter
Active Contributor

Re: Logmein Antivirus firewall blocking network printing

I’ve given up on their AV product, terrible implementation and design with what seems like no additional work on it.

Going the same way as the rest of their suite.
DiegoDash
Active Contributor

Problems with HP printers

It's been a while since I've been noticing that when I activate the logmein firewall, no one can print to the HP printers we have in the office. This problem is old right. To date there has been no correction.

KateG
GoTo Moderator

Re: Problems with HP printers

@DiegoDash I've moved your post to this thread, you may want to try this solution that has helped some. 


Kate is a member of the GoTo Community Care Team.

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DiegoDash
Active Contributor

Re: Problems with HP printers

In 2023 and this problem is still not solved. Could you please move on to more advanced support for an explanation for everyone.

EricAnderson
Active Contributor

Re: Problems with HP printers

I just solved this by turning OFF the LogMeIn (BitDefender) Firewall. 
Printers all came back to life.  Yay!!

We have many other firewalls available.  We're using those instead.

jayce007
New Contributor

Re: Problems with HP printers

What other Firewalls have you used? I hope you don't have to pay for them since you are ALREADY PAYING for LMI Bitdefender.