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Hello! Am I missing something that voicemails left on any line are not recorded? So once the call goes to VM there is NO recording just doesn't show anything on the call reports? Like the caller ne...
KateG Thats great news! Can you provide info on where to find that information? I looked at Call reports for today, and I don't see anything for Voicemail. Am I looking for a column or a recording? I also checked Analytics in the contact center and didn't see it there either. Point me in the right direction please.
Thank you!!