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Boyd B.
Contributor

Sort by Group Name not working in filtered device view

Go to Devices, Add filter like Pro license. Click on Group Name to sort, and the sort arrow flips, but the list is not sorted.

5 REPLIES 5
CS_HelpDesk
GoTo Contributor

Re: Sort by Group Name not working in filtered device view

Hi Boyd, 

Is this issue happening on the Desktop application for GoTo Resolve, or is this via browser?
Can you please try both and let us know which browsers have you tested on?

Thank you!

Boyd B.
Contributor

Re: Sort by Group Name not working in filtered device view

It's happening in both the Desktop app and in the Edge browser. If the list is sorted by a different column, clicking on the group column header returns the list to the default sort (whatever that is).

GoTo_Robi
GoTo Contributor

Re: Sort by Group Name not working in filtered device view

Hi @Boyd B. 

Can you please check if this still exists?

I can not reproduce it anymore.

Br,

Robi

Boyd B.
Contributor

Re: Sort by Group Name not working in filtered device view

Sorting by group name is still broken for me on version 1.8.1.103.

GoTo_Robi
GoTo Contributor

Re: Sort by Group Name not working in filtered device view

Hi,

I see; to be able to identify and repro we should see it.

If you could record it and send me (in direct message attaching video) then we can check with engineering.

If you prefer a support representative calls you and check the case ...  that is also viable.

Br,

Robi