Resolve Community Ideas

Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.133 Posts

Ideas

Cipboard sync - default on
Hello - i would like an option to turn the clipboard sync on as a default settings preferably for all devices but at very least for individual devices.
greenbeansys
Active Contributor
23 days ago2 unread comments
New
Miscellaneous
Remote Support
Unattended Support
13Views
4likes
2Comments
Remove countdown on connect and disconnect
Not sure what the purpose of this is. When the count down ends it just resets - its an extra step with no purpose when connecting and disconnecting? Please explain if i am missing it otherwise i woul...
greenbeansys
Active Contributor
23 days ago5 unread comments
New
Remote Support
Unattended Support
21Views
3likes
5Comments
Lock host upon disconnect
I find it odd that RESOLVE does not have an issue to lock the host upon disconnect like other LogMeIn products have (Central has this). This is a BIG security issue because if I am using RESOLVE to ...
TechSupportDE
Active Contributor
2 months ago2 unread comments
New
Administration
Remote Support
Unattended Support
30Views
3likes
2Comments
Add the "Duplicate" filter
When I verify a new device, I will sometimes get the notification about a duplicate device. I want this filter available to me when viewing my list of devices.
vsolis
Active Contributor
18 days ago1 unread comment
New
Device Console
27Views
1like
1Comment
Show Agent name connected
When a machine is in session, show the connected agent and the time connected.
bhiggins27
Active Contributor
22 days ago5 unread comments
Reviewed by moderator
Remote Support
Unattended Support
42Views
1like
5Comments
Alerts - New Software - More granular filters
We would like the ability to use a filter to include/exclude keywords when creating new software alerts. For example, we do not want to have alerts for Microsoft product installation/updates. So w...
MarkA48
Active Contributor
2 months ago
New
Miscellaneous
Reporting
14Views
2likes
0Comments
Dynamic groups and areas to use them
We would like to see Dynamic groups, that can be set up using a keyword, device category, Device manufacturer etc. These groups could then be selected for Remote Execution jobs or Policies. Thi...
MarkA48
Active Contributor
2 months ago
New
Administration
Device Groups
9Views
1like
0Comments
Make Filters Persistent
I constantly have to keep changing filters on the Helpdesk to filter out closed and resolved tickets. By default you should only be looking at tickets that are currently open. I have no clue w...
Will_BEC1
Active Contributor
12 months ago1 unread comment
Accepted
Ticketing
368Views
9likes
1Comment
We want to be able to delete Remote Execution Jobs
Please implement an option for us to be able to delete one-time and re-occurring jobs that we won't be needing anymore.
CS_HelpDesk
GoTo Contributor
2 years ago1 unread comment
New
Administration
424Views
11likes
1Comment
Patch Management
The ability to ignore or disable specific updates would be nice. We currently run Windows 10 machines as we are in the process of testing Windows 11 and it has become more tedious to send out OS upda...
JacobJustice
Active Contributor
2 years ago3 unread comments
New
Miscellaneous
687Views
11likes
3Comments

Vote for Community Ideas you want to see implemented. Add comments and your own improvement ideas.133 IdeasLatest Activity: 23 days ago

Tags

Remote Support35 Topics
Unattended Support26 Topics
Ticketing25 Topics
Administration12 Topics
Reporting11 Topics
Device Groups9 Topics
Device Console9 Topics
Miscellaneous8 Topics
Inventory6 Topics
Customization5 Topics
Helpline2 Topics
User Groups2 Topics
Resolve RMM1 Topic
API1 Topic
resolve mdm1 Topic