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Gatedu
Active Contributor

Unattended Device Groups

In GoToAssist we were able to manage the visibility of unattended devices between different support groups, with each support group having its own unattended installer to download and deploy to the devices it managed. 

 

I can't see how this is achieved in GoToResolve but is essential as we have to be able to control which unattended devices each team can access.

 

Am I missing something or is this feature not yet deployed in GoToResolve?

 

Any advice appreciated 

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Unattended Device Groups

Hi @Gatedu, welcome to the community!

 

Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.

 

GlennD_0-1665680670479.png

 

  

Glenn is a member of the GoTo Community Care Team.

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1 REPLY 1
GlennD
GoTo Manager

Re: Unattended Device Groups

Hi @Gatedu, welcome to the community!

 

Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.

 

GlennD_0-1665680670479.png

 

  

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training