Looking for a setting to reduce the connection time for unattended support sessions. Currently it is 15-20 seconds. Would like to drop that time to 5-10 seconds
Hi Mathew, I'm afraid there is no way to increase the Remote Support Client connect times outside of having a slightly faster processor and LAN connection on their side.
When you connect to an Unattended computer there is a 20-second countdown so that if someone is using the computer at the time, they have enough time to close any confidential documents etc. Currently this countdown is not configurable.
Ok - that is what I was looking for. No setting at this time. Maybe something to look at in the future? I understand the need for a time to let someone decline if needed, but in most of my cases I know no one is using workstation and it would just be nice to adjust the time. Thanks for the quick reply!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
