The idea board you are trying to access is permanently deleted.
The idea board you are trying to access is permanently deleted.
The idea board you are trying to access is permanently deleted.
I have an issue remote the few desktop model is Dell Vostro Tower Desktop 3020 windows version Windows 11 Pro 23H2 Build 22631.3085 . When I success connect to the desktop and then it will lost the connection after a few minutes. All this desktop model is the same issue. I did try to turn off the firewall reinstall the windows and just install gotoassist. But it is the same. It is the gotoassist software issue. And I see the client desktop is still showing connected section during the disconnection on remote side.
Hi @candasix, welcome to the community.
In December of 2023 we released a software update, do you know if these computers have updated?
Yes, we have new version installed it is V 5.12.0.3440, but still the same. We have many laptop and desktop but only this desktop model has this issue.