The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Woly
2 years agoNew Contributor
GotoAssist v5 - Working with stored credentials
Hi! v4 lets me choose to login using the saved credentials or not. In v5 theres no way to choose, right? https://help.gotoassist.com/remote-support/help/storing-unattended-credentials-windows-o...
KateG
2 years agoGoTo Manager
Hi Woly, welcome to the GoTo Community,
As mentioned in this post, stored credentials are currently compatible with Windows OS and can be updated through the Unattended endpoint when running in the task bar.
If this isn't working can you share what's going on when sometimes they are applied, sometimes they aren't? Is there anything different going on when they aren't being saved?
- Woly2 years agoNew Contributor
After connecting to a Win10 oder Win11 pc, the stored credentials are applies automatically. That seems to work fine. After logoff from that machine sometimes I have to login again. But theres no button to apply stored credentials manually?!
After connecting to a Windows Server 2012R2/2016/2019, the stored credentials are not applied. And theres no button to apply stored credentials manually?!