Mac Keyboard Mapping - Again

Hi Glenn,

Thanks for your response. I can replicate this issue consistently and am happy to do a remote session to demonstrate. Below is a screen shot of the server I'm logged into and testing on. Both machines are running Sonoma and current versions of GoToAssist. The issue is exactly the same as I've reported in years past and is completely replicable on my end.

Please see the text I typed within the screen shot and again, I'm happy to do a remote session to demonstrate.

And yes, I tried your hitting the Control, Shift and ALT/Option keys multiple times. It sometimes seemed to work and others not.

Will

This is a test. I am typing having just connected to this server desktop. Next I will use the keyboard shortcut for a click and drag screen capture - Command+Shift+4. The cursor changes to cross-hairs, I click and drag the area I want to capture and the screen shot is correclty saved to the Desktop From then on, any keyboard input acts as if the Command+Shift keys are being held down.

If I type and "L", the Mac reads it as Command+Shift+L and the Manage Layouts dialog opens.

If I type and "O", the Mac reads it as Command+Shift+O and opens the "Open Hosts..." dialog.

If I type and "N", the Mac reads it as Command+Shift+N and Inserts the current UserName into the text string, e.g. WilliamLoving

If I click on an application icon in the doc, instead of opening the app, it performs a "Show in Finder" which is what happens when you Command+click on a Dock icon

And now, for no apparent reason, it is acting like I'm holding down the Option/ALT key only. The text below is the entire lower case alphabet a-z which I manually typed. All characters are as if I was holding the ALT key while I typed including ending with Omega, which is normally generated using Option/ALT+O

å∫ç∂´ƒ©˙ˆ∆˚¬µ˜øπœ®ß†¨√∑≈¥Ω