I'm using GoTo API to send MMS, but when the reciever opens the media file (PDF, Image, ...), it shows an error message saying that the file is corrupted or not supported.
The GoTo Connect team are looking into this issue, I will post an update once we have news.
Glenn is a member of the GoTo Community Care Team.
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I do not have an update right now, but I hope to know more about the status tomorrow.
Glenn is a member of the GoTo Community Care Team.
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@RobGainer After checking with the team this appears to be a separate issue from the one they were originally investigating so I will need to gather more details from you. Can you please share more details about:
the file types you are sending
the kinds of devices the people receiving the messages are using (native app on mobile, desktop running the GoTo App, etc)
how the person receiving the message opens them (open directly or save to device then open)
Glenn is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!. Do you want a new feature added? Make sure you Kudo (vote) for the Idea
