Desktop App call is not working

[lyitshot]

Hi,

I have two concern regarding goto app. Can someone answer to below questions?

1. I am trying to call using latest desktop app(macOs) when i hit dial button, it says connecting and after few seconds it get disappeared and nothing happens. Can anybody tell me whats the issue?
2. Can we block NON US number for outgoing calls?
   Thanks,
   Adnan

[KateG]

Hi @lyitshot welcome to the GoTo Community.

Let's see if we can figure this out. What MacOS are you using? Is it just this computer that it's happening on? Have you ever been able to make calls? 

Admins can grant dialing permissions to allow or prevent international calls as described in this article and this video.