GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 3 days ago324 Posts1360 unreadGoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 3 days ago340 Posts1256 unreadGoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 20 days ago20 Posts29 unread
GoTo Connect Discussions Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 3 days ago324 Posts1360 unread
GoTo Connect Community Ideas Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 3 days ago340 Posts1256 unread
GoTo Connect News Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 20 days ago20 Posts29 unread
Recent ContentAdd weekly call routing schedule for phone numbers (on Call) and/or dial plansReactions to MessagesAdd Reply-to Message Functionality in GoTo Connect ChatsNew customer contact when texting. Have to X it out to view text.Incorrect incoming Caller ID namesSolvedWhitelist for toll numbersAI Receptionist voice recognitionSupport Link is not workingWorkstation app hides when I click dialNo Billing Tab when behind on billing
Most Poplar IdeasMost ViewedNewest IdeasNeed to have auto reply for text messagesAdd call control on headsetsDifferentiate between internal and external calls on Yealink phones
Recent BlogsWhat's new with GoTo Connect - November 20252 MIN READ Schedule Call & Message Reports Before this release, only the Queue Caller, Resolved Conversation, and Satisfaction Survey boards could be scheduled. With this release, it is now possible to sch...What's new with GoTo Connect - September 20252 MIN READ Hello GoTo Connect Community! I'm happy to share the latest GoTo Connect releases, featuring powerful new enhancements designed to streamline your communications and elevate your team’s productivity....Introducing Verified Caller IDs: STIR/SHAKEN Now Available2 MIN READ We’re thrilled to announce a new feature that empowers you to answer calls with greater confidence and peace of mind! As part of our ongoing commitment to safer, more trustworthy communication, ...
