Category: GoTo Connect | GoTo Community

Places

GoTo Connect Discussions

Discuss general day to day use of GoTo Connect, share your knowledge and feedback, ask questions or get for advice from fellow GoTo Connect users and GoTo staff.Latest Activity: 19 hours ago

300 Posts1230 unread

GoTo Connect Community Ideas

Suggest, vote, and comment on ideas for improvements to existing features or new features.Latest Activity: 40 minutes ago

295 Posts1103 unread

GoTo Connect News

Follow for the latest Announcements and News about GoTo Connect.Latest Activity: 8 days ago

18 Posts27 unread

Recent Topics

Recent Blogs

Introducing Verified Caller IDs: STIR/SHAKEN Now Available
2 MIN READ We’re thrilled to announce a new feature that empowers you to answer calls with greater confidence and peace of mind! As part of our ongoing commitment to safer, more trustworthy communication, ...
KateG
8 days ago Place GoTo Connect News
Two new GoTo Connect Features Launched in June: AI Receptionist Language & Accent Support, and GoTo Mobile Contact Center Agent Access
2 MIN READ We’re excited to announce two major updates that're now live: AI Receptionist Language & Accent Support and GoTo Mobile: CC Agent Support. Read on for details about how these features could unlock ne...
KateG
2 months ago Place GoTo Connect News
Contact Center - Analytics
1 MIN READ Missed ring attempts percentage (Agent Performance board): A new metric has been added to the Agent Performance board within the Individual performance summary. Missed ring attempts percent (misse...
GlennD
2 months ago Place GoTo Connect News
Contact Center
release notes

GoTo Connect

Places

GoTo Connect Discussions

GoTo Connect Community Ideas

GoTo Connect News

Recent Topics

Recent Content

Differentiate between internal and external calls

Showing the Company Name for a contact in the Call Display

Message View has changed

Wallboard - Agent Status Duration : Missing

SMS Campaign Submission Change

Closed For Lunch...

GoTo Plugin in Teams - Status light

Conference Bridge Hold Music Not Reflecting Configured Playlist

Bulk Transcription Download from Call Reports

Introducing Verified Caller IDs: STIR/SHAKEN Now Available

Most Poplar Ideas

Need to have auto reply for text messages

Add call control on headsets

Differentiate between internal and external calls

Recent Blogs

Introducing Verified Caller IDs: STIR/SHAKEN Now Available

Two new GoTo Connect Features Launched in June: AI Receptionist Language & Accent Support, and GoTo Mobile Contact Center Agent Access

Contact Center - Analytics