The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

brandonbell's avatar
brandonbell
New Member
4 years ago

GoToConnect Verified SMS/Voice Capabiites

The GoToConnect platform is lagging behind many other platforms in terms of implementation of technologies like: Verified Calls or Verified SMS.  This technology is obviously building on the capabilities of the Stir-Shaken Protocol for messaging/voice verification. GoTo Connect's partner Bandwidth supports much of these capabilities already as indicated here.  Does anyone know if GoTo Connect will be expanding capabilities to support this sort of technology in the near future? 

Question

4 Replies

  • KateG's avatar
    KateG
    GoTo Manager
    7 months ago

    Hi brandonbell, nice to see you. 

    GoTo Connect is STIR/SHAKEN compliant. If you have further questions, let me know. Thanks. 

  • brandonbell's avatar
    brandonbell
    New Member
    7 months ago

    So it has been four year since this issue was raised, has there been any movement on the implementation of STIR/SHAKEN on GoTo? COmpetitive providers like MightyCall and Bandwidth.com offer this, why doesn't GoTo?

  • brandonbell's avatar
    brandonbell
    New Member
    7 months ago

    So its been four years since I asked this question. Has there been any movement or updates with regards to this? It seems like SITR/SHAKEN has been totally abandoned by GoTo.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi brandonbell

    Thanks for brining this up. 

     

    We do currently rely on peers to verify calls, though in the future we should be able to do this ourselves. 

     

    Verified SMS is unrelated to stir/shaken protocols, as it is a proprietary process that Google has built on top of RCS. It currently works for Android users on Google’s messaging app only.  While we don’t currently support RCS or verification through Google, it is something we are considering for future development.