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Lizadela's avatar
Lizadela
New Member
4 years ago

GotoConnect integration and Salesforce Reporting

Incoming calls from not created leads in Salesforce don't log automatically, so I can't have reports of them. Will GoToConnect fix this issue in the near future? 
GlennD's avatar
GlennD
GoTo Manager
4 years ago

Hi Lizadela, welcome to the community!

 

At this time GoTo Connect does need a Lead/Contact/Account, something to match with for auto logging to work.  I have shared this question with our team so they are aware.