Identifying Calls

[t0nsk1]

Hi,

I just want to ask if there's a way to identify where a call came from? We have 2 hotline numbers and we want our support line to identify where our client called or what number they dialed upon receiving the call or during live call.

[t0nsk1 · Accepted solution]

Dial plan

Utility nodes

Modify caller id

[KateG]

@t0nsk1 welcome to the Community. 

Sounds like you were able to figure this out, thanks for letting us know!