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RicardoRonald
New Contributor

Remove the country code added to incoming calls

Is it possible to remove the country code added to incoming calls? I say this because I'm using Goto in Salesforce and this is preventing Salesforce from recognizing the contact on the call since Goto reports the number adding the country code.

1 REPLY 1
Adalper
New Contributor

Re: Remove the country code added to incoming calls

I am also having the same problem using GoTo connect in Salesforce.

I need incoming calls to be identified without the country code, in this case 55 (Brazil).

How to configure this in Goto Connect?

My operation is impacted, I need a quick return. If possible 😉