When we receive a external call number (+5511912345678), and this call is transferred from (1003) to another extension (1000) , the report shows the a call from 1003 to 1000.
The report should shows a call from 5511912345678 to 1000 because in the end the extension 1003 is doing others calls and it's not a internal call.
Is there a way to fix it?
Free Admin Training
Free GoToConnect Training