Hi @RDChambers Welcome to the GoTo Community. There’s a keypad icon/button next to the hold button. Once clicked, a dial pad appears. If you don't see it, and the screen is minimized, it's possible the screen may be hiding the call controls right panel. In this case, you should expand the window horizontally to display the right panel.
Kate is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Free new user and admin training
