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HTEA-Coord
Active Contributor

Voicemail email server IP address block or cert subject name?

I am trying to make sure that messages that come from your voicemail email server...

 

1. don't get spoofed and

2. don't go into junk or quarantine. 

3. don't get blocked.

 

Since a user has two choices, receive the emails or don't, I want to make sure that if they ask to receive the emails that they actually get received in their inbox, and not in their junk or quarantine. I know that part of the issue is that you all changed the email address again to voicemail.goto.com. To do this, I would like to add a connector in Microsoft Exchange for them, possibly for all of your emails that the user has an option of turning off.

1 ACCEPTED SOLUTION

Accepted Solutions
KateG
GoTo Moderator

Re: Voicemail email server IP address block or cert subject name?

Hi @HTEA-Coord please check out this article under third-party provider IP ranges


Kate is a member of the GoTo Community Care Team.

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1 REPLY 1
KateG
GoTo Moderator

Re: Voicemail email server IP address block or cert subject name?

Hi @HTEA-Coord please check out this article under third-party provider IP ranges


Kate is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!


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