The ability to record the meetings on the cloud is great. However it would be great to have the option to chose the type and quality of the cloud recordings. Today the mp4 video recordings have a really huge size, around 3-4 GB for 1 hour ! What would be great, and I think not so difficult to implement: - to have the ability to download only the mp3 audio recordings of the meetings, besides the mp4 video recordings - to have the ability to chose a medium quality video recording, around 1GB max for 1 hour, for instance, or even lower. ... View more

Having a built in dark mode option for the Go To Meeting website application and desktop application would be very useful. For me, I have sensitive eyes, so the the bright backgrounds can cause issues for me.    With the web  application I have tried utilizing different chrome extensions to give it a dark mode and unfortunately haven't found any that work well across this and my other daily web applications. ... View more

When my company does video-calls with Skype, we can copy-paste images in the Chat window.  We can't do that in GTM.  I'd like to be able to do that. ... View more

Having the capability to write and save personal meeting notes without leaving the app window either by integrating app like OneNote, Simplenotes, Evernote etc would be really helpful. The existing Chat functionality can also be extended to create personal notes, if we can have chat visibility to self with ability to auto-save/save on local/cloud machine. ... View more

In the old gotomeeting client, there was a tool for pausing your screenshare. The participants would see your pausing screen without any indication that the screen was paused. This feature was unique to gotomeeting and was one of the only reason we stuck with gotomeeting. It's very disappointing to see that this was removed in the new goto client. Please add pausing back into the client. ... View more

Use Case:   Please add support for Mac OSX's PiP (Picture-In-Picture) feature to allow one to "watch" a meeting in the background in a "always-on-top" smaller window for meetings where one is a passive participant and one needs to multi-task, ie: simultaneously work on other things.   BONUS:  not sure if the PiP API allows it but perhaps add a quick mic unmute/mute button (+ global hotkey?) control to the PiP window too?   Thanks! ... View more

Dear GTM,   The new "rectangle" screen share feature is critical to all users with large monitors and is essential to make it out of "the Lab" soon and become a mainstream feature.   It has a few minor flaws that I see, as a heavy user.  Please consider the following enhancement requests.  if you do these, you will be better than zooms feature, which is already a steady feature.     1.  Please remember where I put it last.  It is a huge pain to keep moving it from the upper left of my wide monitor to the place I need it.  Wherever I put it on my monitor, that should be the default position next time I choose to use it, until I choose to move it again.   2.  Please make it easier to place the mouse on the "move" inner green section.  it is very thin and quite aggravating at times to get my mouse to land "precisely" on that spot.  Consider something much more user friendly like a well-defined box that is bigger than a pinhead that disappears after you use it, but appears again as you approach the green inner rim.  anything is better than trying to play "precision mouse-tip bingo".  Also, the outer box used to resize could also use an equivalent enhancement for the same reason.  A little design fancy footwork goes a long way in making this feature loved by all large-screen users.   3.  As I stretch and shrink the "rectangle" box, I would like to know the exact size of the box in pixels.  and it would be nice if I could simply pick, from a menu, a bunch of standard sizes.  like 1024x768 or even 4k.  get it?  cant I just say "this is the size I want" from a list of common size and bingo.  do I have to stretch and guess every time?  I know the size of the monitor I am projecting to.  please make it easy for me to select my recipient's monitor size (I know their size because I ask them!)   Tell me what you think?   Regards,   Glenn "Sleepdoc" ... View more

I often have to join meetings using other meeting products so I am somewhat familiar with common features. Of course, GoToMeeting is my strong preference because of the rectangle sharing feature which makes it easy to switch between the many windows I share on my large, 4k screen. I often have to show Word requirements docs, Mockups, PDFs and various browser tabs which I drag into the rectangle.   You already have my +1 to remember the last rectangle size/location.   My suggestion is this: Rather than me drag apps into the rectangle, I could place them around the each of my main screens.   1. Every time I share a window, add a side "tab" to your control panel to represent that window. 2. When I want to go back to a previously shared window, I just click the small tab that was created the first time that window was shared. 3. I suggest to show the app's icon in the tab and hovering would show the window title so I know I'm about to switch to the correct instance of PDF or Word etc.   Now I can see all windows AND quickly switch between the ones I am using in this meeting. I may even pre-load these windows/tabs before attendees join the meeting.   Future - you can grow into this over time if proven popular: 1.  Pre-define my favorites and make the available tabs as default meeting setting. If the referenced app is not running then disable that tab until it is running. (Or double-click or ctrl-click would launch that app) 2. Eventually have meeting profiles of defined tab groups for different types of meetings to share different types of windows.   ... View more

Create an option that allows only organizers to hear the entry/exit chimes. They are very useful as a reference for when people are joining/dropping off, but they are extremely distracting to participants. Along with this, please make it so that they will not be included in recordings. Large meetings with people coming in and out make recordings nearly unusable if the chimes are on. ... View more

Frequently, during the meeting we would like to share files to respective team member. It would be nice if Gotomeeting has this feature. Our current workaround is to make someone presenter just to show one file and take control back but it is not the right way, ... View more

Shouldn't there be a key or a meeting password so anyone who you pass on that information should be able to start a meeting. We use Goto meetings for centralized meeting and the original host doesn't have to be present, but this limitation of goto meeting gets us in trouble if the host calls in sick or is unable to make it to the meeting. I think it is a big limitation as we are calling people at home on vacations to start the meetings. Sending a new meeting invite creates confusion if your audience is larger that's why we avoid doing that. ... View more

Participants may be in a noisy environment. The lack of push to talk creates extra hassle of constantly having to mute, then unmute with the mouse control (even when participants are wearing headphones). Push to talk would solve this. All VoIP users should be able to assign their own PTT hotkey. When pressed it unmutes the mic, and when released, mutes it again. Many voice chat programs like Ventrillo, Teamspeak, and Mumble, have PTT. This would be a valuable option for GoToMeeting, Webinar, and Training. ... View more

Hi, is there a plan, when these new custom backgrounds (without Chroma) will be available für Android or IOS. We have al lot of Apple-Tablets for Homeoffice and this would be massivly use- and helpfull. Thanks in advance Uli ... View more

Please warn users when recording without audio enabled.  There should be a pop-up warning when you start a recording without Audio enabled.  The app warns you that people won't be able to hear you, but it offers no warning about how audio-off will affect a recording.   In case you don't understand the relevance of this suggestion, consider my situation.  I set up a computer as the organizer because it had the software that we were going to go over.  I logged in from another computer, and the trainer logged in from his computer.  We were able to hear each other, but the "organizer" computer did not record any sound.  This went on for more than a day of training.  Because the recordings were in webm format, and my computer did not recognize that format, I was not able to even check the video quality until days later when I had a chance to look into how to convert the video to a format my computer recognized.    As a service to your customers, please warn them if they are about to make a recording without audio.  You might feel that you have adequately warned them already, but RE-WARN them when they press the record button.  When someone presses record, that means that they want to KEEP what is about to happen in the meeting.  MEETINGS on your platform consist of VIDEO AND AUDIO.  If someone wants to leave the audio out, that's fine, but WARN THEM that this is what they are doing.  Also, please automatically save the videos in a format that are readily recognized and opened my most computers.  mp4 would have worked just fine for anyone. ... View more

It would be nice if there was a meeting setup parameter which enabled you to set the default participant view to HIDE EVERYTHING, as well as other options to maximize the view of a shared screen. The primary purpose of my meetings is to share my screen, which is now a fraction of the size it should be due to other components wasting screen space. I need to waste time at the beginning of each session trying to describe to participants what they need to do to be able to see my screen at a comfortable size. Alternatively, when you share a screen, it should automatically take over the entire viewable area so the participants can see the screen clearly. Zoom offers this functionality. ... View more

Please consider building in the ability to share sound from iOS devices when sharing a screen. I use my iPad for my meetings because I can write on the PDFs while I’m sharing. When I need to also share sound, it’s a problem. ... View more

Hi team, Please don't ignore this feature it will be very helpful for everyone. Feature: Individual user should be able to see that his voice is reaching to team member with sign of Green, red or yellow indicator so that he doesn't need to ask participant that he/she is audible or not. Scenario1: If user voice is clearly audible to other participants then it should show green indicator or some green sign to that individual person. Scenario2: If user voice is breaking in between then he should see the Audio indicator in Yellow. Scenario3: Incase user audio is not reaching to participate it should show red indicator. Technical Logic: When user talks the voice goes to other participants so same voice we can get back and depends upon that audio quality we can show these indicators to user. If you would like to go in detail about this feature you can reach out to me on below email. Regards, Pawankumar Bhutekar Senior Software Tester (removed for privacy GlennD) ... View more

Customers inquired about the possibility to display messages or pictures for those who are waiting to join a meeting as there is a waiting room for GoToWebinar. Is there a possibility to do this without starting the meeting since there was no information on the support site? If there is no such option do you have any ideas or workaround and is this function in planning? Thank you 🙂 ... View more

For GoToMeeting (or GoToWebinar, etc.) the ability to import a list of meeting from a local file (tab delimited text, CSV, Excel, etc.) would be really useful. We routinely plan out a series of meeting or webinars ina scheduling session and then need to create each one by hand in GTM. A simple upload with the date, time, and meeting title would be a great additional feature. ... View more