We need you to bring back the red circular pointer from the original version.  We are a landscape construction firm who uses the platform to present CAD and photo concept images to clients.  The red pointer was the only instrument we used while using GoToMeeting as we hover over all the new elements of our designs.   Clients typically use GTM on their tablets and are unable to follow or see our cursor when we present due to their smaller screen size.  We even tried increasing the size of our cursor and/or changing the color of it, but unfortunately your program defaults it to the standard small size white center, black outlined cursor.  A further concern is when we present our second monitor, the cursor is not visible on the attendees monitor.  This was not a problem on the prior version.  Why were these basic items removed from the new version, please return them to the platform.   We are aware of the highlighting tool on the new version, but it is overkill for our needs.  A simple red pointer is essential.  Thanks   moderator edit: title for clarity ... View more

[New Goto App] Please add an alternate keypress to cancel a remote control.  I don't even know why we need to cancel it!  But if you really think this is needed, I beg that you provide an option to set a different shortcut-key for this - so that the ESC keypress is passed to the remote session.   For me, it means that I struggle to use the Linux Text editor (vi) as it uses the ESC key to exit an edit mode. But I see from other reports that it is used in many other scenarios.   A general shortcut-key mapper system that allows users to alter any of the short-cut keys that would apply during a remote-control session would be even better! ... View more

The ability to record the meetings on the cloud is great. However it would be great to have the option to chose the type and quality of the cloud recordings. Today the mp4 video recordings have a really huge size, around 3-4 GB for 1 hour ! What would be great, and I think not so difficult to implement: - to have the ability to download only the mp3 audio recordings of the meetings, besides the mp4 video recordings - to have the ability to chose a medium quality video recording, around 1GB max for 1 hour, for instance, or even lower. ... View more

Having a built in dark mode option for the Go To Meeting website application and desktop application would be very useful. For me, I have sensitive eyes, so the the bright backgrounds can cause issues for me.    With the web  application I have tried utilizing different chrome extensions to give it a dark mode and unfortunately haven't found any that work well across this and my other daily web applications. ... View more

When my company does video-calls with Skype, we can copy-paste images in the Chat window.  We can't do that in GTM.  I'd like to be able to do that. ... View more

Have real-time transcription, as if it were a caption.   (personal info removed, GlennD) ... View more

I used the new fangled desktop app experience with a customer for the first time today. I was frustrated to find that the ability to request guest screen share and guest mouse control from the contextual menu next to the guest's name was absent. I wasted a lot of time in the meeting as a result! I spoke to tech support who told me this functionality is coming but is not yet available in the new app. I don't recall this reduced functionality being made clear upfront anywhere and I don't recall being given a warning. LogMeIn - please make these limitations more clear to avoid frustration and wasted time.     ... View more

Participants may be in a noisy environment. The lack of push to talk creates extra hassle of constantly having to mute, then unmute with the mouse control (even when participants are wearing headphones). Push to talk would solve this. All VoIP users should be able to assign their own PTT hotkey. When pressed it unmutes the mic, and when released, mutes it again. Many voice chat programs like Ventrillo, Teamspeak, and Mumble, have PTT. This would be a valuable option for GoToMeeting, Webinar, and Training. ... View more

Frequently, during the meeting we would like to share files to respective team member. It would be nice if Gotomeeting has this feature. Our current workaround is to make someone presenter just to show one file and take control back but it is not the right way, ... View more

Shouldn't there be a key or a meeting password so anyone who you pass on that information should be able to start a meeting. We use Goto meetings for centralized meeting and the original host doesn't have to be present, but this limitation of goto meeting gets us in trouble if the host calls in sick or is unable to make it to the meeting. I think it is a big limitation as we are calling people at home on vacations to start the meetings. Sending a new meeting invite creates confusion if your audience is larger that's why we avoid doing that. ... View more

I'm using the GoTo app specifically for GoToMeeting, Version 0.124.21.   After select Record in order to record the meeting, the older version of the product would prompt user to convert the recording after closing the meeting.    The new version of the app doesn't prompt and automatically saves the recording.     While the automatic recording and lack of having to convert is nice what is completely unusable is the result of the automatic recording file size.     We record too many meetings to have this result of the size of the file.    For example, I recording a 2 hour meeting with the older GoToMeeting is the file size/type 102,844 KB WMV File.   The new GoTo results in a 1,352,678 KB WEBM File.   Over 10x the file size of the older product. ... View more

We provided a call in number and an Audio only attendee number to log in in mute only mode. this is for attendees that do not have a smart phone or other devices.  However, we know they are there but there is no way to track them or even see what phone number dialed in. I need to be able to track who just calls in by at least a phone number.  ... View more

At the moment we only have outlook and google calendar.   Caldav integration would be very handy and is similar to google calendar. So it should not be very hard to integrate this. Only the url for the calendar must be editable. ... View more

Have a way to be able to set the date format that GoToMeeting uses when booking a meeting. GoToMeeting only uses mm/dd/yyyy however here in the UK we use dd/mm/yyyy. This has resulted in a meeting being scheduled for the wrong day. Yes the calendar does work but it doesn't stop people from instinctively typing in the date. ... View more

Hi Everyone, The previous GTM version allowed for a welcome message that remained constant in a GTM room. To set the message you used the daisy/wheel icon to access the relevant preferences settings.  I can no longer find out how to do that in the new version. The current user manual seems to still detail the method in the previous version via the daisy/wheel! I love many things about GTM but the poor access to information for what should be basic functions is frustrating. Any guidance is gratefully received. Donna ... View more

Hello, would be nice if you ad the possibility to choose the name initial in the personal profile by oneself instead of creating it automatically. There are name initials you do not want to have like mine "SS". Thank you for your unterstanding. Simon Schenavsky ... View more

Hi there! The new desktop app of GotoMeeting always starts in English. Even though the opener is showing localized strings. It would be great, if the app takes over the OS language without having to go to session and change the language manually. Thanks! -Bruno. ... View more

We faced an unacceptable issue with the GoTo app on the tablet. We cannot normally conduct meetings and demos with our customers. Which makes it impossible to use GoTo app further. If one user (user A) is sharing the screen from the desktop app, the user on the tablet (user B) can see it only on the half of the screen. The other half of the screen is just dark space. It is impossible to see what is being shown. The issue persists on both iOS (023.06.2) and Android (2023.06.1). ... View more

Are there plans to allow the presenter to shrink the tool bar to an icon or hide it? We use a graphics based software with many tool icons for meetings. These are obscured by the oversized GoToMeeting tool bar. I am constantly having to move it around out the way. If it could be minimized and reinstated with a shortcut, it would be much easier to use. ... View more